1. Introduction
These Terms and Conditions govern the use of the website and services provided by Sama Travel Agency. By accessing this website or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, you should not use this website or our services.
2. Services
Sama Travel Agency provides travel-related services including, but not limited to, flight bookings, hotel reservations, tour arrangements, and related travel assistance. All services are subject to availability and confirmation by the relevant service providers.
3. Bookings and Payments
All bookings made through Sama Travel Agency are subject to acceptance and confirmation. Prices, availability, and travel details may change prior to confirmation. Payments must be made in full and within the specified time frame. Sama Travel Agency is not responsible for any loss resulting from delayed or incomplete payments.
4. Cancellations and Refunds
Cancellations and refunds are subject to the terms and conditions of the respective airlines, hotels, tour operators, or service providers. Sama Travel Agency acts only as an intermediary and shall not be held responsible for penalties, changes, or refund delays imposed by third parties.
5. Client Responsibilities
Clients are responsible for ensuring that all personal information and travel documents provided are accurate, valid, and up to date. This includes passports, visas, health requirements, and compliance with immigration regulations. Sama Travel Agency shall not be liable for any issues arising from incorrect or incomplete information provided by the client.
6. Changes and Amendments
Any changes to confirmed bookings may result in additional charges, subject to the policies of service providers. Sama Travel Agency does not guarantee the availability of modifications once a booking has been confirmed.
7. Limitation of Liability
Sama Travel Agency shall not be liable for any loss, damage, injury, delay, or inconvenience caused by events beyond our control, including but not limited to flight delays, cancellations, natural disasters, strikes, or actions of third-party service providers.
8. Use of Website
Users agree not to misuse the website or engage in any activity that may harm, disrupt, or interfere with its operation, security, or functionality.
9. Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of Sama Travel Agency and may not be copied, reproduced, or distributed without prior written consent.
10. Privacy
The use of this website and services is subject to our Privacy Policy, which outlines how personal data is collected, stored, and protected.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the country in which Sama Travel Agency operates. Any disputes shall be subject to the exclusive jurisdiction of the competent courts.
12. Updates to Terms
Sama Travel Agency reserves the right to modify these Terms and Conditions at any time. Continued use of the website after changes are made constitutes acceptance of the updated terms.